ASPIRE Standards of Behavior

Clarke County Hospital’s ASPIRE Standards of Behavior are foundational to our commitment to providing excellent, compassionate, and personalized care to the people of south-central Iowa. These standards embody our core values and guide our daily interactions and decisions. 

ATTITUDE POSITIVE:

We choose to create and deliver a positive attitude each and every day. This means greeting and acknowledging everyone we encounter in a professional and friendly manner and engaging in positive conversations

SERVICE TO OTHERS:

We strive to create the best experience of quality healthcare for our patients. This involves continuously evaluation and improving our processes by adopting best practices.

PATIENT RELATIONS:

We deliver personalized care by working together as a team to create a positive patient and family experience.

INDIVIDUAL ACCOUNTABILITY:

We take personal responsibility for learning our jobs and performing our duties proficiently and professionally.

RESPECT:

We believe in behaviors that demonstrate courtesy, privacy and dignity for all our patients, co-workers and visitors.

EMPLOYEE TO EMPLOYEE COMMITMENT:

We are committed to supporting and helping each other in our work to provide excellence. This involves building strong, positive relationships with each other and between departments and verbalizing positive comments about co-workers and the hospital.

By adhering to these standards, Clarke County Hospital remains dedicated to its mission of serving the community with excellence and compassion, ensuring that every patient receives the best possible care.

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